News, Press & Praise

 

Testimonials

GOOD SERVICE Really good service, friendly e mails kept me up to date with progress.

Happy to recommend Ludlow Stove.

RECOMMENDED The workmanship from the workmen was brilliant, the workmen were second to none they went the extra mile without having to think about it . Every one on the company is trained to a very high standard they were polite, curtious, they just all brilliant and they all had a great sense of humour.
I would have no problem recommending them to anyone who wanted work done by this company. Thank you very much.

LUDLOW STOVES Polite, efficient, organised and tidy. Would definitely recommend them.

EXCELLENT SERVICE Our experience of Ludlow stoves was excellent from initial inquiry making right through to installation. We really appreciated the advice we were given on the right choice of stove, and how they fitted around us for installation.

WE’RE VERY HAPPY! – WITH THE STOVE, WITH THE FITTERS AND WITH THE CUSTOMER SERVICE The whole process of choosing a wood burner and having it installed and up and working was easy, hassle free and fast too. A great result!

OVER THE MOON Excellent service, very knowledgeable and friendly.
Over the moon with the log burner.
Installation team very efficient and tidy.
Would highly recommend.

EXCELLENT CUSTOMER SERVICE It is rare to come across such good customer service from a company. They answered every question promptly and professionally. They proactively communicated and went the extra mile to get a very quick delivery. Well done

EXCELLENT SERVICE FROM LUDLOW STOVES Fantastic from start to finish.

Everyone involved was friendly & professional.

They were very patient with us due to a long delay with the build due to COVID 19. We were never put under pressure & when we were finally ready they found a slot for us very quickly.

The quality of the installation is excellent. Not a mark on the new white render.

Nothing was too much trouble.

Excellent price, friendly people. Can’t recommend them highly enough.

FAST AND FRIENDLY The team at Ludlow stoves kept me fully informed of the progress with my order and had an amazingly quick turn around time from getting the stock to sending it out.

FABULOUS AND FLAWLESS! Fabulous service from Corrabeth, Gregg and Ben in the shop and also the fitting team.
Staff were all very informative, friendly and professional.
Fitting was kindly completed at short notice, as I am reliant on my stove for most of my heating. Fitting went without a hitch, old stove removed, advice and demonstration given and not a spot of soot to be seen anywhere!
Cannot recommend highly enough – excellent experience!

EXCELLENT EXPERIENCE FROM START TO FINISH. From our first enquiry, to lighting the stove on completion, Ludlow Stoves have been brilliant. The showroom has lots to look at to help you choose your stove, hearth, mantle piece, fire irons, log baskets, heat fans and more. Plenty of advice as required, very knowledgeable staff.
The workmen who fitted the stove were friendly, polite and hard working. They did an excellent job.
We are delighted with the whole experience and recommend Ludlow Stoves wholeheartedly

TWO DAYS TO DO ALL THIS WORK? – CAN THEY DO IT IN TIME?? (AND ITS RAINING!) The team had two days to install a new stove and chimney liner, including repointing the chimney and adding a new pot etc. I didn’t think they’d do it in the time especially as it was raining for most of it but old stove gone, new stove in and working, new register plate, all painted to match. One of those things where you turn up with about an hour to go and the fireplace is a mess of rubble, dirt etc.. An hour later – all tidy and finished! A bit of fine soot in various places for us to sweep up but now we are basking in the heat from efficient log burning 

GOOD EXPERIENCE Very helpful, and we are very pleased with installation.

EXCELLENT COMPANY & SERVICE Very helpful when initially enquiring. Excellent installation. Highly recommend.

INSTALLATION OF WOOD BURNING STOVE. EXCELLENT SERVICE. Our experience with Ludlow Stoves was excellent. Their website is up to date with very clear information – it was on this basis that we chose the business. The survey and subsequent installation were carried out by professional and friendly staff. Each stage was explained, the stove was demonstrated and the room left tidy. Communication has been efficient and timely. I would not hesitate to recommend the business.

GREAT JOB! Excellent. Couldn’t fault level of service and quality of work.

BIOMASS INSTALLATION. From first contact to commissioning of our biomass boiler the whole team were outstanding. They responded to every query rapidly and helpfully, kept us informed during the lockdown which interrupted the installation, and on site worked enthusiastically and professionally, tidied up our esoteric plumbing as they proceeded, and left us with a very much improved kitchen. We are really pleased with the Klover 80 and would unhesitatingly recommend Ludlow Stoves to anyone thinking of an alternative to fossil fuel heating. 

EXCELLENT PERSONALISED SERVICE Friendly, professional and with real expert knowledge. The aftercare has been excellent.
We would highly recommend Ludlow Stoves.

CUSTOMER SATISFACTION AT THE HEART OF THIS BUSINESS Simply fantastic experience from start to finish. Outstanding customer service, very knowledgeable, friendly and would thoroughly recommend. Work completed to a very high standard with the certification reassurance to match. Mr C Stoke St. Milborough 

EXCELLENT SERVICE Excellent service from survey to completion. Friendly and helpful owners and staff who carried out the job with professional care and consideration. Very pleased.

WHAT A TEAM – FAST, EFFICENT,PROFESSIONAL AND ALL WITH A SMILE. The level of service that I received from Ludlow Stoves was excellent. The work that I required was completed on price and on time.
All of the staff were professional and personable.
Not only a job very well done, they also managed to find an original fireplace buried for well over 50 years.
I have no hesitation in recommending Ludlow Stoves.

GREAT STOVES, GREAT SERVICE, WHAT MORE COULD YOU WANT !! We had a multi burner for our lounge, and also an electric stove for our kitchen.

We have been very pleased with the end result, they both look great, Gregg is very helpful and willing to go the extra mile for his customers, nothing was to much trouble for him.

We would highly recommend Ludlow Stoves !!
 

DELIVERED AS PROMISED Everything happened as promised. Great. Efficient. Reliable.

GREAT SERVICE Great choice of stoves, and excellent knowledge of products. We wanted a contemporary look so choose a Purevision PVR cylinder wood burner. The service was excellent and the fitters were very thorough and clean ensuring our stove was installed to a very high standard. We will certainly be using Ludlow Stoves again to fit our next wood burner!

VERY PROFESSIONAL COMPANY Ludlow Stoves installed a Log Burner for us in December 2019, we were very impressed with their service from start to finish and everybody we had dealings with were very helpful and professional.
I would have no hesitation in recommending Ludlow Stoves.

OUTSTANDING ALL ROUND COMPANY Throughout the process from ordering to working installation Ludlow Stoves have gone the extra mile.
I wanted a stove in quick time they rose to the occasion from survey to a working stove was near three weeks or so. When the competition offered me a consultation in February 2020 ! The front desk are excellent and the installation engineers where a please to have in the house. All round excellent service.

VERY PROFESSIONAL JOB Such a good experience from the beginning to the end. Just came and did what we needed when we needed and the result is just stunning. 100% recommendable.

LOG BURNER Very pleased with the first class service from Ludlow Stoves & renewables.
There staff are helpful in the shop and the site survey / inspection explained all I needed to know. There fitters on the installation were knowledgeable and high class tradesmen a credit to there company they fitted my wood burner and flue in good time I would highly recommend them all in all a good experience thank you from a very satisfied customer…
NMR

STOVE FITTED. Very good service. Prompt, good work and neat and tidy.

A FABULOUS STOVE. We are absolutely thrilled with our La Nordica Rosa Sinistral Reverse, purchased from you earlier this year. Many thanks for your advice prior to purchase and during installation. Also, thanks for all the other accessories you have since sent to us – including the toasting fork. We strongly recommend the book we got from you, “Norwegian Wood” by Lars Mytting, for anyone to read prior to choosing the best stove for them.

We strongly recommend Ludlow stoves for anything wood-stove related.
Steve & Sheila. Kent

COULDN’T HAVE BEEN BETTER. They did a great job with very personable staff. Well done.

PROFESSIONAL AND PROACTIVE I recently used Ludlow Stoves for the supply and installation of a woodburner for a property refurbishment project. I was extremely impressed and happy with the level of service given. They were extremely helpful from the initial enquiry, assessment visit and subsequent installation. The team worked well, were very polite and helpful and when a particular issue was discovered came up with a brilliant solution. The finished job looks superb both inside and out. I would definitely recommend Ludlow Stoves to anyone considering an installation. Greg also visited after the job was completed to ensure everything was satisfactory. A full 5 stars for customer service, knowledge and technical ability.

GREAT SERVICE CAN’T RECOMMEND ENOUGH Our installation was far more difficult than expected but the guys from Ludlow stoves worked tirelessly. The whole process was great from start to finish, highly recommended.

STOVE INSTALLATION Fantastic service knowledge and a really helpful team that all know what they are doing, I really can not recommend them high enough as they exceeded every aspect of the installation from choosing the correct stove from their beautifully stocked showroom and sizing it for my needs through to making the least amount of disruption and creating a real showpiece that they were as happy with as I was. A real family business that can be trusted. 10 stars if it was possible!

BIOMASS INSTALLATION AND 2 X STOVES Very pleased with all of the help and advice received by their friendly staff at every point of the installation, from designing the complete heating system and how it all operates to how the biomass appliance worked and getting the most from it. They also paid as much attention to the standard stove installs. Many thanks David. 

GREAT STOVES, GREAT SERVICE, WHAT MORE COULD YOU WANT !! We had a multi burner for our lounge, and also an electric stove for our kitchen.
We have been very pleased with the end result, they both look great, Gregg is very helpful and willing to go the extra mile for his customers, nothing was to much trouble for him.
We would highly recommend Ludlow Stoves !!
 

GREAT SERVICE Great choice of stoves, and excellent knowledge of products. We wanted a contemporary look so choose a Purevision PVR cylinder wood burner. The service was excellent and the fitters were very thorough and clean ensuring our stove was installed to a very high standard. We will certainly be using Ludlow Stoves again to fit our next wood burner! 

VERY PROFESSIONAL COMPANY Ludlow Stoves installed a Log Burner for us in December 2019, we were very impressed with their service from start to finish and everybody we had dealings with were very helpful and professional.
I would have no hesitation in recommending Ludlow Stoves

OUTSTANDING ALL ROUND COMPANY Throughout the process from ordering to working installation Ludlow Stoves have gone the extra mile.
I wanted a stove in quick time they rose to the occasion from survey to a working stove was near three weeks or so. When the competition offered me a consultation in February 2020 ! The front desk are excellent and the installation engineers where a please to have in the house. All round excellent service.

VERY PROFESSIONAL JOB Such a good experience from the beginning to the end. Just came and did what we needed when we needed and the result is just stunning. 100% recommendable.

LOG BURNER Very pleased with the first class service from Ludlow Stoves & renewables.
There staff are helpful in the shop and the site survey / inspection explained all I needed to know. There fitters on the installation were knowledgeable and high class tradesmen a credit to there company they fitted my wood burner and flue in good time I would highly recommend them all in all a good experience thank you from a very satisfied customer…

STOVE FITTED. Very good service. Prompt, good work and neat and tidy.

A FABULOUS STOVE. We are absolutely thrilled with our La Nordica Rosa Sinistral Reverse, purchased from you earlier this year. Many thanks for your advice prior to purchase and during installation. Also, thanks for all the other accessories you have since sent to us – including the toasting fork. We strongly recommend the book we got from you, “Norwegian Wood” by Lars Mytting, for anyone to read prior to choosing the best stove for them.

We strongly recommend Ludlow stoves for anything wood-stove related.

COULDN’T HAVE BEEN BETTER. They did a great job with very personable staff. Well done.

PROFESSIONAL AND PROACTIVE I recently used Ludlow Stoves for the supply and installation of a woodburner for a property refurbishment project. I was extremely impressed and happy with the level of service given. They were extremely helpful from the initial enquiry, assessment visit and subsequent installation. The team worked well, were very polite and helpful and when a particular issue was discovered came up with a brilliant solution. The finished job looks superb both inside and out. I would definitely recommend Ludlow Stoves to anyone considering an installation. Greg also visited after the job was completed to ensure everything was satisfactory. A full 5 stars for customer service, knowledge and technical ability.
 
GREAT SERVICE CAN’T RECOMMEND ENOUGH Our installation was far more difficult than expected but the guys from Ludlow stoves worked tirelessly. The whole process was great from start to finish, highly recommended.
 
STOVE INSTALLATION Fantastic service knowledge and a really helpful team that all know what they are doing, I really can not recommend them high enough as they exceeded every aspect of the installation from choosing the correct stove from their beautifully stocked showroom and sizing it for my needs through to making the least amount of disruption and creating a real showpiece that they were as happy with as I was. A real family business that can be trusted. 10 stars if it was possible!
 
BIOMASS INSTALLATION AND 2 X STOVES Very pleased with all of the help and advice received by their friendly staff at every point of the installation, from designing the complete heating system and how it all operates to how the biomass appliance worked and getting the most from it. They also paid as much attention to the standard stove installs. many thanks David.

I can highly recommend Gregg and his team on the professional service we received after purchasing our wood burner. From the visit to the showroom to the completion of the contract the whole team were totally professional both in their advise given and installation.

The room was left spotless after each day even though we weren’t using it at the time. As an ex Fire Officer I would recommend Ludlow Stoves as they work to the highest of standards and know their product inside out.

J & J. Ludlow
Fireline FX5W with Boscombe Limestone Fireplace and hearth

Following numerous thoughts on how we could improve the heating in our home, we were delighted to find Gregg and Corrabeth. Despite all our changes of mind and procrastinating they were always happy to help! We are delighted with our end choice of a Rosa XXL. Not only does it amply heat our new kitchen and adjoining rooms, it also gives us ‘free cooking’, by which I mean when we have it lit I do not need to worry about using our electric oven of hobs. I was not convinced that a woodburning cooker could have enough control to it to be able to cook a wide range of meals on it but it really hasn’t taken me long at all to find out the best way to use it. It remains a great talking point and focal point in our large kitchen. We also took their advice and purchased an eco fan-this has really helped circulate the warmth created by the stove out into our hallway and beyond. I thoroughly recommend Ludlow Stoves.

Mr & Mrs F (Worcestershire)
Rosa XXL

When our aged Rayburn sprung a leak in the middle of January we needed to get a replacement fast. Ludlow Stoves sorted us out with a superbly efficient and cost-effective Lincar Ilaria stove within days, and we have been supported before and after the sale with prompt and knowledgeable service. We are very happy with our Ilaria; we have never been so warm!

(Wye Valley)
Ilaria wood burning cooker and boiler

Ilaria…we are very pleased with it. Everything you explained about it is perfect. The cooking is just great, the house is very comfortably warm (cannot wait for the winter). So a very big thank you,from extremely satisfied customers.

Mr & Mrs J (Montgomeryshire)

Rosa range cooker…”We are absolutely thrilled with it , it looks amazing in our large family dining room giving us both warmth and cooking facilities. We have had numerous compliments from friends and family. Thanks for being so easy to deal with.”

Mr & Mrs P (Vale of Glamorgan)

We have installed two Sovrana’s that were supplied by Ludlow Stoves and will be ordering our third very soon. The package of stove and supplier just can’t be beaten and get our wholehearted endorsement.

Sarah Jackson, owner – A Little Bit Rough, Glamping in Rutland, Keicestershire

 

 

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